{"id":4985,"date":"2023-06-26T14:07:47","date_gmt":"2023-06-26T14:07:47","guid":{"rendered":"https:\/\/www.echobox.com\/resources\/?p=4985"},"modified":"2023-07-03T13:24:08","modified_gmt":"2023-07-03T13:24:08","slug":"the-great-qa-on-ai-generative-ai","status":"publish","type":"post","link":"https:\/\/www.echobox.com\/resources\/blog\/the-great-qa-on-ai-generative-ai\/","title":{"rendered":"The great Q&#038;A on AI: Generative AI"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">2023 is the year of artificial intelligence. The surge in interest in AI technology this year has led to a <\/span><a href=\"https:\/\/www.theguardian.com\/technology\/2023\/may\/26\/tech-stock-surge-interest-artificial-intelligence-technology-nvidia-double-value\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">$4 trillion rally<\/span><\/a><span style=\"font-weight: 400;\"> in tech stocks and new applications for AI in <\/span><a href=\"https:\/\/www.forbes.com\/sites\/qai\/2023\/01\/06\/applications-of-artificial-intelligence\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">major industries<\/span><\/a><span style=\"font-weight: 400;\"> cropping up around the globe. Since 2013 (a full decade before the current buzz around AI) our vision has remained consistent: to help publishers leverage artificial intelligence and automation to make significant productivity gains and increase performance.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having innovated and operated at the intersection of tech and publishing for years, our experts are well-placed to explain what generative AI <\/span><i><span style=\"font-weight: 400;\">really<\/span><\/i><span style=\"font-weight: 400;\"> means, share their vision of the future of the publishing industry, and outline the risks and opportunities that AI presents.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In part 1 of our great Q&amp;A on generative AI, we sat down with Simon Tann\u00e9, our Head of Science since 2014 and Dr. Marc Fletcher, CTO since 2013.\u00a0<\/span><\/p>\n<hr class=\"wp-block-separator is-style-dots\" \/>\n<p><strong>First things first: We hear many different terms associated with AI. Can you give a brief overview of what is meant by \u201cautomation\u201d and \u201cgenerative AI\u201d? Are they different?<\/strong><\/p>\n<figure id=\"attachment_4989\" aria-describedby=\"caption-attachment-4989\" style=\"width: 300px\" class=\"wp-caption alignright\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-4989 size-medium\" style=\"font-size: 18px;\" src=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2023\/06\/Simon-1-300x271.png\" alt=\"Picture of Simon Tanne, Head of Data Science at Echobox\" width=\"300\" height=\"271\" srcset=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2023\/06\/Simon-1-300x271.png 300w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2023\/06\/Simon-1-150x135.png 150w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2023\/06\/Simon-1.png 370w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-4989\" class=\"wp-caption-text\">Simon Tann\u00e9, Head of Data Science<\/figcaption><\/figure>\n<p><b>Simon (Head of Data Science)<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> Let\u2019s start with generative AI. In simple terms, generative AI is a type of artificial intelligence that can create new content. The AI uses patterns and structures it has learned from the data it has been trained on to pr<\/span><span style=\"font-weight: 400;\">oduce new and unique outputs. These outputs can be anything from text to images or music, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A prime example of generative AI for text is GPT4, which most of us are familiar with as it powers ChatGPT. The model has been trained on a vast amount of textual data, such as online articles, and learned the patterns and structures of language. When prompted with clear instructions, the AI can generate text that is articulate, <\/span><span style=\"font-weight: 400;\">relevant and applicable to the topic at hand.\u00a0<\/span><\/p>\n<p><b>Marc (CTO): <\/b><span style=\"font-weight: 400;\">Exactly. To put it a bit differently, generative AIs are statistical models that use the history of what they have seen previously to respond to inputs known as \u201cprompts\u201d. Generative AI models now have vastly increased <\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Degrees_of_freedom_(statistics)\"><span style=\"font-weight: 400;\">degrees of freedom<\/span><\/a><span style=\"font-weight: 400;\"> over previous generations of AI. That\u2019s precisely why we\u2019ve come to know them as \u201cgenerative\u201d.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However impressive the outputs can be, for seemingly tiny amounts of input, there\u2019s still no thinking involved; it&#8217;s just all statistics. You can see this effect demonstrated quite humorously if you ask a generative AI to multiply two large numbers together.<\/span><\/p>\n<p><b>Simon:<\/b><span style=\"font-weight: 400;\"> Automation, on the other hand, is technology that performs tasks without human intervention. By leveraging generative AI alongside other automation capabilities, Echobox can fully automate the process of sharing on social media, freeing up time for other important tasks and improving the effectiveness of social media campaigns.<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">Businesses of all types and sizes are recognizing that AI can offer a competitive advantage and a true edge to their offering. &#8211; Simon Tann\u00e9, Head of Data Science<\/span><\/p><\/blockquote>\n<p><b>Marc: <\/b><span style=\"font-weight: 400;\">Automation existed long before generative AI, but the two can be combined. Researchers and companies like Echobox have a new tool to help save others significant amounts of time in everyday tasks by automating certain activities and facilitating workflows.<\/span><\/p>\n<p><strong>How has generative AI evolved over the past few years? How do you explain the recent increase in investments and publicity surrounding it?<\/strong><\/p>\n<figure id=\"attachment_4993\" aria-describedby=\"caption-attachment-4993\" style=\"width: 277px\" class=\"wp-caption alignleft\"><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-4993\" src=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2023\/06\/Marc-round-1.png\" alt=\"Photo of Marc Fletcher, CTO of Echobox\" width=\"277\" height=\"285\" srcset=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2023\/06\/Marc-round-1.png 336w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2023\/06\/Marc-round-1-292x300.png 292w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2023\/06\/Marc-round-1-146x150.png 146w\" sizes=\"(max-width: 277px) 100vw, 277px\" \/><figcaption id=\"caption-attachment-4993\" class=\"wp-caption-text\">Marc Fletcher, CTO<\/figcaption><\/figure>\n<p><b><\/b><b>Marc<\/b><span style=\"font-weight: 400;\">: Generative AI has evolved along a relatively predictable path as models became larger and the process required to convert text, images and sounds into trainable data became more advanced. Before the GPT3 and GPT3.5 models were popularized by ChatGPT, GPT2 (released in 2019) was already capable of generating sensible text responses most of the time. The tipping point for generative AI was reached with the release of GPT3.5 in March 2022. The primary factor in its success and adoption was that grammatical errors were mostly eliminated in its responses, which appealed to businesses.\u00a0<\/span><\/p>\n<p><b>Simon: <\/b><span style=\"font-weight: 400;\">Agreed. First and foremost, like Marc mentioned, generative AI is more effective. It has evolved from producing basic outputs to creating realistic, coherent text due to advancements in machine learning techniques, increased computational power and larger data sets.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Secondly, many have understood the wide-ranging potential applications across various sectors. From creative industries to healthcare, businesses of all types and sizes are recognizing that AI can offer a competitive advantage and a true edge to their offering. For example, you can now generate creative ideas for advertising copy in seconds, where it would have taken a few hours before.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, these advancements in the technology and its adoption by businesses have rendered AI technology more accessible and democratized.<\/span><\/p>\n<p><b>Marc<\/b><span style=\"font-weight: 400;\">: There still remains much to be desired as even the most recent incarnations of generative AIs are known to \u201challucinate\u201d. Hallucinations refer to cases in which the AI confidently presents an answer, when it is in fact false. Yet I can\u2019t help but feel like we\u2019ve reached a milestone in the history of AI this year. Following the success and media exposure received by the GPT3.5 model, there has been a sea change in the public perception and a new rush in AI investments. I hope this will uncover ever more innovative ways to use AI technology.<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">It\u2019s crucial that we invest and promote digital literacy. &#8211; Simon Tann\u00e9, Head of Data Science<\/span><\/p><\/blockquote>\n<p><b>Developments in generative AI seem to have accelerated rapidly in the last year, with GPT3, ChatGPT and GPT4 all being released, as well as DALL-E 2 being made available for public use.\u00a0<\/b><\/p>\n<p><b>What limitations or risks do you see with this rapid evolution of generative AI?\u00a0<\/b><\/p>\n<p><b>Simon:<\/b><span style=\"font-weight: 400;\"> AI models can sometimes produce unexpected or inappropriate outputs. This poses some problems when it comes to reliability and control. It may also be the case that it\u2019s hard to understand why AI made a specific decision, raising transparency and accountability issues. This can make it challenging to come up with an optimal prompt for a given generative task, as it\u2019s unclear which part of the prompt rendered the model\u2019s output less accurate or coherent.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are ethical and social issues, as well. Certain individuals or businesses may misuse realistic AI-generated content \u2014 deep fakes and AI-generated fake news are some common examples. It\u2019s also important to consider user dependency on generative AI. This phenomenon could lead to diminished human skills and blind trust in AI-generated content. It\u2019s crucial that we invest and promote digital literacy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, from a business perspective, generative AI is extremely resource intensive. Training these models requires significant computational resources, which raises significant barriers for smaller entities who want to venture into this field. These technologies consume a lot of energy, and also raise environmental concerns.\u00a0<\/span><\/p>\n<p><b>Marc<\/b><span style=\"font-weight: 400;\">: Completely agree. I think we\u2019ve now reached a plateau of generative AI models in terms of output quality. The innovation that follows will be focused on use cases and optimisation. For example, we might see the same generative models being more easily run on consumer hardware rather than requiring large cloud infrastructure. Looking beyond this, while generative AI models remain statistical in nature, they will likely never be able to overcome the challenges they currently face in terms of accuracy and bias. Solving these challenges will most probably require a completely different technological foundation which doesn\u2019t yet exist.<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">There has been a sea change in the public perception and a new rush in AI investments. I hope this will uncover ever more innovative ways to use AI technology. &#8211; Marc Fletcher, CTO<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">This Q&amp;A is not over! Keep your eyes peeled for part 2, where we\u2019ll delve further into publishing, Echobox and recommendations for publishers wishing to use artificial intelligence.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the meantime, if you wish to learn more about Echobox&#8217;s artificial intelligence, you can <\/span><a href=\"https:\/\/echobox-marketing.campaign-list.com\/subscribe\/echobox-marketing\/8d4f7eec-0faf-4a16-a7a1-17b220ba18df\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">sign up to our newsletter<\/span><\/a><span style=\"font-weight: 400;\"> or follow us on <\/span><a href=\"https:\/\/www.linkedin.com\/company\/echobox\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">LinkedIn<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.facebook.com\/EchoboxHQ\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Facebook<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"https:\/\/twitter.com\/EchoboxHQ\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Twitter<\/span><\/a><span style=\"font-weight: 400;\">. We\u2019ve also got great <\/span><a href=\"https:\/\/www.echobox.com\/resources\/white-papers\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">white papers<\/span><\/a><span style=\"font-weight: 400;\"> on our latest research on AI for publishers.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>2023 is the year of artificial intelligence. The surge in interest in AI technology this year has led to a $4 trillion rally in tech stocks and new applications for AI in major industries cropping up around the globe. Since 2013 (a full decade before the current buzz around AI) our vision has remained consistent:<\/p>\n","protected":false},"author":7,"featured_media":5015,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[2],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The great Q&amp;A on AI: Generative AI - Echobox Resources<\/title>\n<meta name=\"description\" content=\"In this Q&amp;A, Echobox experts break down what generative AI really means and discuss their vision for the future of AI.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.echobox.com\/resources\/blog\/the-great-qa-on-ai-generative-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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