{"id":2579,"date":"2021-10-10T12:38:32","date_gmt":"2021-10-10T12:38:32","guid":{"rendered":"https:\/\/www.echobox.com\/resources\/?p=2579"},"modified":"2021-10-25T12:52:04","modified_gmt":"2021-10-25T12:52:04","slug":"here-today-gone-tomorrow-back-the-day-after-what-we-learned-from-the-facebook-outage","status":"publish","type":"post","link":"https:\/\/www.echobox.com\/resources\/blog\/here-today-gone-tomorrow-back-the-day-after-what-we-learned-from-the-facebook-outage\/","title":{"rendered":"Here today, gone tomorrow (back the day after): What we learned from the Facebook outage"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When Facebook and Instagram \u2014 along with several other Facebook-owned services \u2014 suffered the most severe outage in the company\u2019s history on October 4th, it caused <\/span><a href=\"https:\/\/www.nytimes.com\/2021\/10\/04\/technology\/facebook-down.html\"><span style=\"font-weight: 400;\">widespread disruption<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As Facebook is the <\/span><a href=\"https:\/\/www.echobox.com\/resources\/blog\/social-media-is-driving-traffic-to-news-websites-and-one-source-dwarfs-all-others\/\"><span style=\"font-weight: 400;\">single largest source of referral traffic<\/span><\/a><span style=\"font-weight: 400;\"> from social media platforms for publishers, this disruption can be especially challenging.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-2580\" src=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-14.43.01.png\" alt=\"\" width=\"2400\" height=\"913\" srcset=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-14.43.01.png 2400w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-14.43.01-300x114.png 300w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-14.43.01-1170x445.png 1170w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-14.43.01-150x57.png 150w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-14.43.01-768x292.png 768w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-14.43.01-1536x584.png 1536w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-14.43.01-2048x779.png 2048w\" sizes=\"(max-width: 2400px) 100vw, 2400px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Data from the <\/span><a href=\"https:\/\/showcase.echobox.com\/smi\/\"><span style=\"font-weight: 400;\">Social Media Index<\/span><\/a><span style=\"font-weight: 400;\">, a free tool that tracks and visualizes the proportion of traffic received by online publishers from social media, shows that Monday\u2019s 6 hour outage caused a <\/span><b>40% reduction in daily traffic<\/b><span style=\"font-weight: 400;\"> from Facebook compared with the previous day, and the lowest level since December 2018. Thankfully, the data also shows that once the problem was fixed, traffic immediately returned to normal levels, with Tuesday 5th\u2019s value of 11.94% roughly in line with other Tuesdays.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A similar pattern was also observable when we looked at the numbers for Instagram, although <\/span><a href=\"https:\/\/www.echobox.com\/resources\/blog\/instagram-vs-facebook-how-each-platform-drives-social-media-strategy\/\"><span style=\"font-weight: 400;\">the platform drives significantly less traffic<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-2581\" src=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.09.png\" alt=\"\" width=\"2227\" height=\"951\" srcset=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.09.png 2227w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.09-300x128.png 300w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.09-1170x500.png 1170w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.09-150x64.png 150w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.09-768x328.png 768w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.09-1536x656.png 1536w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.09-2048x875.png 2048w\" sizes=\"(max-width: 2227px) 100vw, 2227px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">From Sunday October 3rd to Monday 4th, <\/span><b>referral traffic from Instagram fell by 43%<\/b><span style=\"font-weight: 400;\"> to 0.12% before again returning to normal levels the next day. For context, Instagram\u2019s share of referral traffic on the 4th was its lowest in over 3 years, with 0.11% being recorded on January 1st 2018.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Perhaps unsurprisingly, the major beneficiary from Facebook\u2019s troubles was Twitter.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-2582\" src=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-11-14.18.16.png\" alt=\"\" width=\"1150\" height=\"484\" srcset=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-11-14.18.16.png 1150w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-11-14.18.16-300x126.png 300w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-11-14.18.16-150x63.png 150w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-11-14.18.16-768x323.png 768w\" sizes=\"(max-width: 1150px) 100vw, 1150px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Looking at the data, <\/span><b>traffic from Twitter increased by 19%<\/b><span style=\"font-weight: 400;\"> from the day before, with its 1.24% the highest it\u2019s been since the end of 2020.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-2583\" src=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.48.png\" alt=\"\" width=\"2175\" height=\"964\" srcset=\"https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.48.png 2175w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.48-300x133.png 300w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.48-1162x515.png 1162w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.48-150x66.png 150w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.48-768x340.png 768w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.48-1536x681.png 1536w, https:\/\/www.echobox.com\/resources\/wp-content\/uploads\/2021\/10\/Screenshot-2021-10-20-15.01.48-2048x908.png 2048w\" sizes=\"(max-width: 2175px) 100vw, 2175px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The importance of Facebook in driving referral traffic for publishers is only underlined by the consequences of outages displayed in the Social Media Index data. Thankfully, these outages don\u2019t seem to have any noticeable effect on user habits, with traffic returning to normal levels the very next day. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When Facebook and Instagram \u2014 along with several other Facebook-owned services \u2014 suffered the most severe outage in the company\u2019s history on October 4th, it caused widespread disruption. As Facebook is the single largest source of referral traffic from social media platforms for publishers, this disruption can be especially challenging. Data from the Social Media<\/p>\n","protected":false},"author":7,"featured_media":2585,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[2],"tags":[8],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Here today, gone tomorrow (back the day after): What we learned from the Facebook outage - Echobox Resources<\/title>\n<meta name=\"description\" content=\"How did the last Facebook outage affect referral traffic to online publishers? 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